Improving Training Effectiveness in Work Organizations

Question: Discuss about the Improving Training Effectiveness in Work Organizations. Answer: Introduction In the modern world of business, the companies compete with each other in order to achieve a sustainable position in the market. The companies implement various strategies that help them to minimise the operational cost and increase the optimization of the resource. Like the various organisation in a market, the Emirates Trading Agency in UAE also tries to gain a sustainable position for itself in the market in order to carry out a smooth business. However, the managers of the company try to keep the cost of company minimum due to which they consider alternative policies. These alternative policies are useful in providing learning and development activities, which are further cost effective. The alternatives are effective substitutes of the actual TD function when carried out in an appropriate manner and can support the organisation to achieve the organisational objectives. Need for the learning and development policies The learning and development activities are very crucial for the Emirates Trading Agency, as the company is able to achieve huge value that positively affects the efficiency of the company and its productivity. The managers of the organisation consider the training and development activity important as it supports to hire new orientation. The new employees are able to gain efficiency and speed up with the companys processes. In the opinion of Ford, (2014), every individual in the organisation has some or the other shortcomings and these gaps of the employees can be effectively removed with the help of the learning and development activities. However, Emirates Trading Agency being a developing organisation has a limited budget for each of the organisational activities. As the learning and the development policies involves the requirement of investment, it becomes difficult for the Emirates Trading Agency to carry out the LD function with no budget for training. Since the LD function is important for the company, Emirates Trading Agency takes under consideration certain alternative polices that help to obtain the objectives if the LD function of an organisation. These policies implemented by the company are cost effective and allows the company to achieve the expected result. Alternative learning and development policies The Emirates Trading Agency uses various learning and development policies that are beneficial for the organisation. The company sets the learning and development policies based on the complete vision and strategy of the company. As the company, do not have a concrete budget for the learning and development function it lets their expert employees to train the employees. The expert employees are far more experienced and understand the organisation in a better way than the new employees understand. Thus, employing the expert employees of the organisation to train and develop the employees is one of the effective ways. Moreover, this method helps the expert employees to become more efficient and productive in their particular work. Implementing this process within the organisation is cost effective, as the managers do not have to invest extra finances in the training and development activity to train the employees. One of the other alternative ways that the Emirates Trading Agency incorporates is providing training to the employees through the help of the online training. The company uses their own website in order to train the employees and therefore updates the employees by posting the required information and the changes on the websites. The employees are able to follow the rules and the regulation in order to act effectively to achieve the organisational goals. The Emirates Trading Agency uses the iMap process to guide, train and develops its employees. In the process, the managers follow a 5-step process so that the needs of the organisation are addressed. According to Grohmann Kauffeld, (2013), the managers of the company has an important role to play in the process of learning and development. The managers of Emirates Trading Agency organises frequent learning and development sessions in the organisation. In the session, they interact with the employees to learn about their issues and p rovide solution accordingly. These are certain policies that are used by the organisation that serves the function of the LD function keeping the financial and budget issue under consideration. Budget of the policies The actual learning and development function of the organisation requires huge investment of finances in order to obtain the appropriate outcome of the process. The company therefore needs to allocate the budget effectively so that the resource is utilised to the maximum level. When considering Emirates Trading Agency, it can be inferred that the company incorporates the minimum expenses in the learning and development program as they have less financial resources to invest in the business. The company therefore chooses the alternative ways to provide learning and development to the employees so that the employees become more efficient. The alternative ways used by the company are cost effective and does not require extra investment. The maximum budget that the company allocates in the learning and development activities as compared to the actual learning and development function is quite less. In order to train and develop the employees of the company the company uses certain effective technologies such as audio-visual seminars, online websites and others to deliver the employees with the requirements (Salas et al., 2012). Ways to measure the effectiveness of the policies Emirates Trading Agency uses three effective measures to measure the effectiveness of the learning and development activities organised by the company. The measures used by the company are discussed as follows: Course evaluation: In this method, the managers or the trainer asks the employees about their opinion regarding the training. The trainees or the employees are asked to fill up a training evaluation questionnaire that helps Emirates Trading Agency to analyse the importance of the training and the development program. The proper outcome of the training is received by making a combination f the information obtained from the survey with the objective measurement. Performance: The Company compares the performance level of the employees and the company after the training with the performance level before the training. The measurement of the error rate with the target is carried out and if the measurement meets or exceeds the target, the company can claim the training to be effective. Behaviour: The records of the complaints done by the employees and the supervisor report are evaluated in order to study the behavioural pattern of the employees before and after the training program. After an effective training program, the behavioural issues of the employees tend to decrease and thereby a better working environment is created. Impact of the learning and development policies An effective learning and development program allows the Emirates Trading Agency to nurture the talent of the employees. The training and the development program allows the employees to learn and improve. The training is effective in providing the employees with a feel that they are valued by the organisation and they play an active role in the organisation. The program allows the managers to address all the need of the employees and the needs of the stakeholders including the customers. The employee engagement is increased up to a great level and thus the productivity of the company is increased. The learning and the development program of Emirates Trading Agency is effective to demonstrate the commitment of the organisation towards the employees and the stakeholders. The link between where the employee were and where they are now after the training is effective in understanding the impact of the training. The alternative training and the development ways is important in motivating and engaging the employees in the workplace. The employees feel valued for their contribution and thus will try to increase their productivity. The training and the development process is beneficial for the managers to interact with the employees and understand the loopholes or the issues faced by them. The information is crucial in order to make the Emirates Trading Agency a better one by addressing those issues that affect the organisation largely. The organisation will be able to obtain an engaged workforce and achieve a successful business by developing the employees through the training and de velopment process. Conclusion The training and the development activities is thus one of the important activity that affects the environment of Emirates Trading Agency. It can be inferred that although this process is a mere activity yet it plays an important role. The training and the development activities includes proper financing in order to achieve the effective result. However, Emirates Trading Agency being incapable of investing finances in the activity, incorporates alternative ways that are effective in providing training and development to the employees. Apart from the implementation. It is necessary for the managers of the company to evaluate the effectiveness of the activity to ensure reaching the goals. The company therefore uses measuring tools to measure the impact of the training and development activity in Emirates Trading Agency. References Ford, J. K. (2014).Improving training effectiveness in work organizations. Psychology Press. Grohmann, A., Kauffeld, S. (2013). Evaluating training programs: Development and correlates of the questionnaire for professional training evaluation.International Journal of Training and Development,17(2), 135-155. Salas, E., Tannenbaum, S. I., Kraiger, K., Smith-Jentsch, K. A. (2012). The science of training and development in organizations: What matters in practice.Psychological science in the public interest,13(2), 74-101.